Showing posts with label health library. Show all posts
Showing posts with label health library. Show all posts

Tuesday, August 12, 2008

IFLA 2008 (part 8): Reading in hospitals & new technologies

A presentation, also from France, after this one (part 7).

This one was about a book lending service in Paris public hospitals.
Reading in hospitals & new technologies

The presenter, Ms. Claude Guerin, spoke in French. I copied what I could from her powerpoint which had accompanying English translations. Any factual mistakes are mine.

Some facts that I found interesting
  • There are 26 "hospital district agencies" and 3,000 health establishments (in Paris alone?)
  • One out of five (I'm not sure if it's in France or just Paris) are hospitalised each year
  • The reading initiative in hospitals arose from an inter-ministerial agreement; a "culture in hospitals agreement" (I found this PDF of a supplementary handout that was distributed at the session).
  • Reading was a "a significant social practice in hospitals"
  • System-wide, there was an average of 2,700 publications per hospital (a 5% increase; I'm not sure compared to when).
  • 95% of the collections books, 7% AV items, marginal number of electronic resources (note: these are just averages and scale varies from library to library)
  • Most collections are leisure-related (e.g. Fiction). Practically no health subjects
  • About 33% of hospitals have weekly carriages to rooms; 33% have a library within the hospital; 33% have a "book on request" service for patients via phone call to the hospital staff
  • 73% have volunteers to help in providing the service
  • 24% employ non-professional employees in hospitals
  • 2% employ trained librarians
  • 1% are assisted by librarians seconded from from public libraries
  • 32% of the hospitals are planning for multimedia workshops

Reading in hospitals & new technologies

From their experience, the public (i.e. patients) expects AV materials, digital resources, materials adapted for the elderly and disabled, documents on the consequences of diseases or on how to live a handicap.

Some libraries have started offering computers (for patients to use for work purposes and to email their family, search about pathologies, or search for convalescent homes)

One pediatric hospital provided laptops loaded with educational software. They let the child patient surf the net, email their parents or with other patients. Social networking among the kids!
Reading in hospitals & new technologies



My thoughts
Libraries in hospitals. Why not?!

The patients are a captive audience. I'm sure doing something constructive, like reading, while recuperating is a positive activity. Of course we'd want to avoid violent or depressing themes.

Learn a skill when recuperating in hospital. Booktalks. Book discussions...

Library services in hospitals can enhance the health care service in Singapore. It might come with a fee, depending on the scope of service. Or hospitals can work with public libraries who can offer outreach services which are currently free.

Perhaps co-funding between the MOH and MICA? Or even with MCYS if we're talking about the Class C wards. I can imagine HPB coming into the picture too.

The more I think about it, the more a browsing/ lending service in the hospital makes sense.

If I'm a non-reader, it might be a way to get back to reading. During the recuperation stage, recovering patients might want to know more about living with their health condition. Or maybe psychology-related books, like those on Positive Thinking.

Even if I'm a reader, the last thing I'd plan for a stay in the hospital are reading materials. Visiting relatives may not bring reading materials in for me.

Oh, the social networking aspect just sounds great. Imagine, patients logging in to the hospital library online portal, seeking fellow patients out, discussing their condition and experience in privacy and perhaps anonymity, with occasional moderation by qualified hospital staff.

Definitely an area to explore.

We'll see.

[Next: Part 9]

Monday, January 22, 2007

Health Promotion Board (Singapore) launches online catalogue search for its Health Library

The Health Promotion Board (HPB) Singapore has just made their Heath Information Centre's catalogue available online, at hic.hpb.gov.sg
HPB Health Information Centre

As stated on their website, the Health Information Centre (HIC) specialises in information on health education, health promotion and disease prevention. They have a collection of more than 20,000 books and journals, 10,000 audio-visual materials on health education and health promotion, and a collection of local and overseas pamphlets, booklets, and posters.

What I gather is that non-members are welcome to visit the library and browse through the collection, but you'd have to join as a member to borrow and make full use of the HIC services. Membership is open to "health professionals, health promotion facilitators who carry out health education and health promotion programmes and activities, students taking health-related courses and private health service providers". Their membership information here (last accessed 22 Jan 2007).

Let's see... I'll search for "back pain" 'cos that's what I experienced a few weeks ago.

There were 20 records found. Looking at the titles and a few of the item records, the materials seem quite relevant. Out of curiosity, I used the same search term at the NLB Catalogue and found 182 items. This is not to say one library is better than the other. HIC has a more specialised focus and a smaller membership base, which would reflect in a proportionately smaller collection.

By virtue that it's a library under the Health Promotion Board, I suspect most people would perceive that what they lack in terms of relative numbers (for collection), they would make up in terms of qualified subject experts. That's one positive selling point for the HIC.

I can't really comment on the cataloging standards (I'm not a cataloger) but they appear to be in order.

I like how the search terms are highlighted in bold and Red colour (although I wonder about the choice of using red, i.e. would people with colour-blindness be able to view the text properly?)

You can save and email selected records from your search results, so that's nice.
screenshot_HIC catalogue

In case you're wondering, similar features are available from the NLB catalogue "Advanced Search" option.
National Library Board Online Catalogue

screenshot_NLB Advanced search

screenshot_NLB Advanced search

Vanessa (who works for HPB) told a few of us to freely share our comments and ideas for this HIC service. OK, here's mine:
  1. HIC might want to consider a link to FAQs (of health-related questions) on the search results page. I think a user is likely to have more questions as they review their search results, so the FAQ might provided that additional context and resource to what they are looking for.
  2. If HIC is interested in receiving more enquiries and/ or promotion its collection and membership, a good way might be to include a "Contact Us" or "ASK our HIC Librarian" link on the search results page. As with the first suggestion, I think the probability of the user asking questions increases as they progress with the search.
  3. HIC could also link to the NLB's ASK! blog (from the Public Library), or specifically the Health & Fitness category of the ASK! blog. Users searching their site would appreciate the additional referral. I feel strongly that it's all about 'Context' from the user's point of view. Oh, I'm sure NLB can easily do a reciprocal link from the ASK! blog back to the HIC online catalogue.