This
FastCoDesign.com article led me to explore the
Give A Minute website:
Give a Minute is a new kind of public dialogue. It only takes a minute to think about improving your city, but your ideas can make a world of difference. "Give a Minute" is an opportunity for you to think out loud; address old problems with fresh thinking; and to enter into dialogue with change-making community leaders. Soon, you’ll also be able to link up with others who have similar ideas and work on making your city an even better place.
Very cool site, in terms of design and presentation. The submissions appear as Post-It notes. To view them, you use the Zoom-in feature (at the top left of the website). The individual notes can be shared via Facebook.
I didn't try to submit a suggestion, so I'm not sure if there's any filtering or authentication (by IP address) on what appears on the page.
Like any feedback site, the suggestions are of varying "quality". What is "quality" is subjective but you can tell that some are better conceived than others. And some posts are self-promotional than genuine submission of ideas:
BUT IS IT REALLY CROWDSOURCING?
For all its coolness, the Give A Minute site functions more like a feedback portal rather than a real crowdsourcing site as suggested by the Co.Design article
headline. Though in fairness, the Give A Minute site itself didn't suggest that it was crowdsourcing in any way.
I understand
Crowdsourcing to be more than just "ideas from the crowd". There has to be some activity or actions from participants too. Merely soliciting ideas and views doesn't seem like crowdsourcing to me.
SINGAPORE'S CONTEXT
The Singapore government's equivalent of Give A Minute would be the
REACH portal, and probably the
eCitizen portal (i.e. the
Feedback page, where submitters don't have to worry about which government agency to direct their views).
As both a library employee (we receive loads of suggestions) and also a private citizen who has submitted feedback to private companies and government-related organisations, I think ideas are cheap.
The devil is in the implementation.
I'm not demeaning the ideas from customers (or myself). It's good when the citizenry/ public is
increasingly forthcoming with views and suggestions, for the opposite would be apathy.
Social media is increasingly the tool of choice for
engaging the citizenry. But it's become so easy to give ideas and suggestions that the concept of engagement has to be more than that.
The article made me wonder how government agencies could adopt crowdsourcing as a means of engagement. Or more important, what would make it work?
I'll have to think about it.
Meantime, if you happen to stumble onto this post, feel free to leave your comments.
[Next: Part 2]